Last Updated: January 2026

A365 Terms & Conditions — Transparent, Simple & Complete

Please read these terms and conditions carefully before using a365. They clearly outline your rights, responsibilities, and the scope of our services.

Key Terms at a Glance

Key points to know before reading the full details

Account Eligibility

You must be at least 18 years old to open an account with a365. Only one account per person is permitted. Registering with false information may result in account termination.

Deposits & Withdrawals

All deposits and withdrawals must be made through your registered payment account. The use of third-party accounts is strictly prohibited.

Bonuses & Promotions

Each bonus has its own wagering requirements and expiry period. If bonus abuse is detected, the bonus may be forfeited and the account suspended.

Betting Rules

All bets are final once confirmed and cannot be changed. If match-fixing or unusual betting patterns are detected, the account may be subject to investigation.

Account Security

You are responsible for keeping your login credentials private. Sharing your account with others is not permitted. If you notice any suspicious activity, contact a365 immediately.

Responsible Gaming

A365 is committed to responsible gaming. Make use of self-exclusion, deposit limits, and cooling-off periods whenever you need them.

1. General Terms & Introduction

By using the a365 (a365.wine) website and all associated services, you confirm that you have read, understood, and agreed to these terms and conditions in full. These terms are legally binding, so please read them carefully before using any of our services.

These terms govern the relationship between a365 and its members. a365 reserves the right to update its Terms & Conditions at any time. Any changes will be published on the website and communicated to registered members via email or SMS.

Important: These terms apply exclusively to citizens and residents of Bangladesh. If online betting is prohibited in your location or under your citizenship, please do not use a365.

A365 operates under an international gaming license. All our activities are conducted in accordance with applicable laws and regulations. Participation on this platform is entirely voluntary, and users place bets at their own discretion and responsibility.

If you have any questions, please contact a365 customer support. We are always ready to assist you honestly and transparently.

2. Account Registration & Eligibility

2.1 Age Requirement

You must be at least 18 years old to open an account with a365. By registering, you confirm that you are 18 or older. a365 may request proof of identity to verify your age at any time. Providing false age information will result in permanent account closure and any funds held may be forfeited.

2.2 One Person, One Account

Each person may hold only one account. Any attempt to open multiple accounts using the same name, address, email, phone number, or payment account will result in all accounts being closed and all bonuses being forfeited.

2.3 Providing Accurate Information

All information provided during registration must be truthful, accurate, and complete. If any details change, update them promptly through customer support. Providing false or misleading information may result in a365 suspending or closing your account at any time.

Warning: Withdrawals may be delayed if the KYC verification process is not completed. Please have a copy of your national ID or passport ready in advance.

2.4 Account Security

Keep your password and login details strictly confidential. Sharing your account with anyone else is prohibited. If you notice any unauthorized access or suspicious activity, report it immediately to support@a365.wine.

3. Deposit & Withdrawal Policy

3.1 Deposits

To make a deposit on a365, please use an approved payment method such as bKash, Nagad, or Rocket. Deposits are generally instant. If your deposit does not appear in your account within 30 minutes, contact support with proof of payment.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
BKash ৳500 ৳50,000 Instant
Nagad ৳500 ৳50,000 Instant
Rocket ৳500 ৳30,000 Instant
Bank Transfer ৳1,000 ৳1,00,000 1–3 business days

3.2 Withdrawals

Withdrawals can only be made to the same payment method used for the deposit. The minimum withdrawal amount is ৳500. The maximum daily withdrawal limit is ৳2,00,000. For verified accounts, withdrawals are typically processed within 15 minutes to 24 hours.

Please Note: Withdrawals to third-party accounts are not permitted. Any such attempt will result in the transaction being cancelled and the account may be subject to investigation.

3.3 Transaction Verification

A365 reserves the right to verify any transaction for the purposes of anti-money laundering and fraud prevention. Additional documentation may be requested for large withdrawals. This process is in place for your security.

4. Betting Rules

Please familiarize yourself with these rules before placing any bets on a365. Once a bet is confirmed, it cannot be changed or cancelled — so make sure all details are correct before submitting.

4.1 Bet Confirmation

  • Read all details carefully on the bet confirmation screen.
  • Once you click the "Confirm Bet" button, your bet is considered final.
  • If a bet is not accepted due to a technical error, a full refund will be issued.

4.2 Odds Changes

Odds in live betting change constantly. The odds at the time you place your bet are the ones that apply — any subsequent changes will not affect your existing bets.

4.3 Match Cancellation or Postponement

  • If cancelled before the match starts: All bet stakes will be refunded.
  • If cancelled during the match: Results will be determined in accordance with the applicable rules.
  • If the match is suspended: If the match does not resume within the specified time, the bet will be voided.

4.4 Incorrect Odds

If odds are clearly displayed in error, a365 reserves the right to void the affected bets. You will be given the opportunity to re-place your bet at the correct odds, and your original stake will be refunded.

Warning: If betting linked to match fixing or any illegal activity is detected, all winnings will be forfeited and the account permanently closed.

5. Bonus & Promotion Terms

All terms relating to a365 bonuses and promotions are set out below. By claiming a bonus, you agree to these terms.

5.1 Welcome Bonus

  • New members receive a 100% bonus on their first deposit (up to ৳10,000).
  • To withdraw a bonus, the combined total of the original deposit and bonus must be wagered at least 10 times.
  • You have 30 days to meet the wagering requirements.
  • Each new account is eligible for the welcome bonus one time only.

5.2 Bonus Abuse

Opening multiple accounts to abuse the bonus system, providing false information, or engaging in systematic betting is strictly prohibited. If such activity is detected, all bonuses and associated winnings will be voided.

5.3 Promotion Changes

A365 reserves the right to modify, suspend, or cancel any promotion at any time. For the latest information on ongoing promotions, Promotions View page.

6. Prohibited Activities

The following activities are strictly prohibited on the a365 platform. Engaging in any of them will result in permanent account closure and may lead to legal action where necessary.

  • Multiple Accounts: Operating multiple accounts under the same person's name.
  • Fraud: Using fake identification, fraudulent payment details, or false information.
  • Money Laundering: Using the platform for money laundering purposes.
  • Hacking: Attempting to breach the platform's security systems.
  • Bot Usage: Using automated software or bots to place bets.
  • Harassment: Threatening or harassing other members or staff.
  • Underage Access: Allowing anyone under the age of 18 to use the account.
  • Chargeback Fraud: Filing a chargeback with a payment provider in bad faith.

7. Privacy & Data Protection

A365 is committed to protecting your personal information. We only collect data that is necessary and will never sell it to third parties. For more details, please see our Privacy Policy Read.

Information provided at registration is used for account management, verification, and customer support. We comply with applicable data protection laws and use industry-leading technology to keep your information secure.

8. Responsible Gaming

A365 believes betting is entertainment — not a source of income. We take responsible gaming seriously. For more information, please visit our Responsible Play View page.

  • Deposit Limit: Set your own deposit limits, on your terms.
  • Self-Exclusion: If needed, take a break from the platform for a set period of time.
  • Cooling-Off: Take a break ranging from 24 hours up to 6 months.
  • Reality Check: Set reminders at regular intervals.
Need Help? For professional support with gaming addiction, reach out to support@a365.wine. Our team is always ready to guide you in the right direction.

9. Account Closure & Termination

You can request to close your account at any time by contacting customer support. Please withdraw any remaining balance before closing your account.

A365 may close an account without notice in the following cases:

  • Breach of Terms
  • If fraud or illegal activity is detected
  • If false or incorrect information is provided
  • If an account remains inactive for an extended period (more than 12 months)

If an account is closed without valid reason, any remaining balance will be refunded.

10. Dispute Resolution

For any disputes or complaints, please contact a365 customer support first. We take all complaints seriously and aim to provide an initial response within 48 hours.

If the matter cannot be resolved through customer support, it may be escalated to our licensing authority. In all disputes, a365's final decision is binding — though it is always made fairly and impartially.

11. Changes to Terms & Updates

A365 reserves the right to update these terms and conditions at any time. For significant changes, advance notice will be sent to your registered email or via SMS. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The "Last Updated" date at the top of this page is always kept current. If you wish to retain a copy of the previous terms, please save one before any changes take effect.

Contact: For any questions about our terms, email us at support@a365.wine or chat with us directly via live chat. Our Bengali support team is available 24/7.

Get started now — safe, transparent, and straightforward

A365's terms are straightforward, clear, and fair. Register today and enjoy a 100% bonus on your first deposit.

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